True Position Tools Returns & Refunds Policy
We want your return process to be quick and easy. Specific return policies will vary depending on where you purchased our products. Choose your point-of-purchase below:
- Returns welcome within 60 days of purchase date.
- Full refund issued when returned item(s) arrives at our warehouse.
To start a return:
- Ensure that the name on the return label matches the name on the order.
- Print your 5-digit Order ID both 1) inside the package and 2) on the return label
- Ship to: True Position Tools, 49737 Park Ave, Morongo Valley CA 92256
All orders are fulfilled through Amazon.com and are subject to Amazon’s Return Policies. Most items, including those from Amazon Warehouse, can be returned within 30 days of receipt of shipment. Some products have different policies or requirements associated with them. View Amazon’s official return policies here.
Amazon.com sells products from its own inventory, but it also sells via third party vendors. If you purchased your True Position Tools product via a third-party vendor on Amazon.com, you will need to send the product back to the original seller, rather than Amazon.com. Most sellers have return policies similar to Amazon.com but some may vary. Visit the specific seller’s profile page for full details.
All orders fulfilled through Amazon Global Store are subject to Amazon Global Store’s Return Policies. Note that it can take up to 25 days for an item to reach the Amazon Global Store return center. Once received, it takes two business days for a refund to be processed and up to five days for the refund to appear in your account. View Amazon Global Store’s official return policies here.